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Monorail installation and troubleshooting, rev6, Monorail troubleshooting, rev6_pg4.pdf, Quick connect repair – Besa Lighting 8 Ft Monorail (Monorail 12V) User Manual

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Power

Adapter

Either MR16 or

Standard BiPin

12V lamp.

IMPORTANT:

Lamp will NOT light when

contacting bottom or outside

of the adapter halves. Only

the inner edges of the adapter

halves will light the lamp.

IMPORTANT:

Must use a 50W Lamp

to test the R12-SA150

(150W Electronic)

Power Supply.

Power Supply

Canopy

1/16”

showing here

Trim 1/8”

Tight here

is OK

CAUTION:

Snug, but not tight

3. Confirm that the Power Supply is operating properly. For a magnetic

Power Supply, simply use a multi-meter to confirm 12V output.

For an electronic Power Supply, see below.

NOTE: Verify that the Power Supply Circuit Breaker is reset before testing operation.

i. Our electronic Power Supply output (R12-SA150) is high frequency

and cannot be seen by most multi-meters. A simple lamp test can

verify the status of the Power Supply.

CAUTION: Have a qualified person perform this operation. Do NOT

hold Lamp with bare hand as Lamp heats quickly and may cause injury.

Hold the Lamp carefully using pliers or insulated gloves.

ii. Remove Rail from Power Adapter coming from the Power Supply,

then restore power to the Power Supply.

iii. Hold a 12volt lamp and raise it to the Power Supply. Touch the

pins of the lamp to the inner edges of each half of the Adapter.

Do this only for 1 to 2 seconds! A lit lamp indicates a good Power Supply.

Contact your local Besa Distributor or Besa Customer Service

if a replacement Power Supply is needed.

iv. Turn off power and reinstall Monorail to the Power Adapter.

B) Problem: Sections of the system (not the fixtures)

feel hot to the touch.

1. Heat is an indication of a poor electrical connection. The high

current in low voltage systems requires intimate contact

between conducting parts. If only a partial connection is

present the system may still operate but the current flow

through the small contact area will heat up.

CORRECTIVE ACTION: Make sure connections involve firm

metal to metal contact, firmly tighten the screws on rail adapters,

quick connects and fixture adapters. Operate system for 20 to 30

minutes and re-check the hot spot. If not corrected replacement

of the part is warranted.

C) Problem: Lights burn out quickly,

or burn very brightly.

1. Bad socket connection.

CORRECTIVE ACTION: Inspect Lamp Pins and Socket Contacts

for evidence of discoloration. Pendant Lead replacement is

necessary if the Socket Contacts are discolored.

2. Finger oils on quartz lamps.

CORRECTIVE ACTION: Wipe the glass with a clean soft cloth

on all lamps after installation.

D) Problem: System comes on but lights flicker

or are dim.

1. Insufficient minimum load…… (Electronic transformers only)

CORRECTIVE ACTION: Increase lamp load to above

the minimum (see transformer instruction sheet).

2. Wrong lamps installed; 24 volt lamps operating from

a 12 volt power supply.

CORRECTIVE ACTION: Re-lamp with 12 volt lamps.

3. If lamps become dim or flicker after operating normally

over for a period of time. This is a sign of deteriorating

12volt connections due to the high current.

CORRECTIVE ACTION: Re check all secondary connections,

paying close attention to any discoloration, oxidation or

hot spots and tightening loose connections. Pendant Lead

replacement is necessary if the Socket Contacts are discolored.

E) Problem: The circuit breaker on the main panel

trips on initial power up.

1. There may be a short on the 120-volt side of the transformer.

CORRECTIVE ACTION: Check all connections and repair

if needed, then confirm operation.

1. Verify that 1/8” of insulation has

been trimmed from the inner wire.
2. Verify that approx. 1/16” of braided

wire protrudes from the top of the collar.
3. The distance from the bottom of the collar

to the top of the inner wire should be 1 3/4”.
4. Reinstall the Quick Connect part, verifying that the 1/8” of

bare conductor has been extended into the top part. The top

set screw must make contact with the bare conductor.
5. Perform continuity check before mounting. If an open or

short still exists, then a complete Quick Connect reinstall

is recommended. Cut the cord below the collar and follow

the instructions provided with the pendant.

Quick Connect Repair

Remove the Quick Connect Jack from the cord and follow the troubleshooting directions below: