Besa Lighting 8 Ft Monorail (Monorail 12V) - Manual (Page 3)

Monorail Troubleshooting, Rev.6 11-10
TROUBLESHOOTING GUIDE
12V Monorail System
i. Loosen the Set Screws on the Power Adapter, and disconnect
the Power Adapter completely from the Power Supply Canopy.
ii. Check for continuity by placing a probe on each monorail conductor.
If the tester does NOT light, proceed to Step 3 on next page.
iii. If the tester lights, remove any Quick Connect Pendants or Fixtures
by unthreading the Quick Connects from the Quick Connect Adapters.
The Quick Connect Adapters must remain on the Rail.
iv. Check for continuity by placing a probe on each monorail conductor.
If the tester does NOT light, proceed to Step 2 below.
v. If the tester lights, it is indicating a short circuit which is unintended. The most common reason for a Rail short is a missing
Contact your local Besa Distributor or Besa Customer Service if any replacement parts are needed.
Set Screws
on both sides
Power
Adapter
Power Supply Canopy
2. It is possible that a short or open circuit exists at the Quick Connect Jack.
NOTE: You will need a continuity tester or multi-meter to check the Quick Connect Jack.
i. Remove the lamp. Place a probe on the base of the collar and the other on the
end of the Quick Connect Jack, per Continuity Test #1. If the tester lights, it is indicating
a short circuit, refer to the Quick Connect Repair section on next page.
If the tester does NOT light, move to the next step to check for an open circuit.
ii. Reinstall lamp and perform the same continuity test as above.
If the tester lights, then the Quick Connect Jack has been installed properly
and you can proceed to Step 3 on next page. If the tester does NOT light,
move to the next step to check for an open circuit.
iii. Perform an additional continuity test with the probes shown in Continuity Test #2.
If the tester does NOT light, the Quick Connect Jack part is defective and needs to be
replaced. If the tester does light, refer to the Quick Connect Repair section on next page.
A) Problem: The system does not turn on
(or 150 watts when using the R12-SA150 Power Supply), then check for a short circuit condition at the Rail.
NOTE: You will need a continuity tester or multi-meter to check for shorts.
Check for clear washer
behind screw head
middle section to eliminate
all metal fragments.
Power
Adapter Rail Adapter
Live Rail
Connector
Connector to short. Ensure Rail sections
HINT:
If the short is not visually obvious,
it is best to remove individual
components until the source
of the short is revealed.
Continuity Test #1
Probe Probe
Continuity Test #2
Probe Probe
For Replacement Parts, Contact your local Besa Distributor or Besa Customer Service.
Besa Customer Service
Email: [email protected] Phone: 1-866-917-8760
SAVE THESE INSTRUCTIONS
6695 Taylor Rd. Blacklick, OH 43004
www.besalighting.com