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Glow-worm 24-38CXI Range User Manual

Page 7

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0020013349-02

Maintenance and Servicing

To ensure the continued efficient and safe operation of the
appliance it is recommended that it is checked and serviced as
necessary at regular intervals. The frequency of servicing will
depend upon the particular installation conditions and usage,
refer to guarantee registration on the inside front cover of this
literature.

If this appliance is installed in a rented property there is a duty
of care imposed on the owner of the property by the current
issue of the Gas Safety (Installation and Use) Regulations,
Section 35.

Servicing/maintenance should be carried out by a competent
person
in accordance with the rules in force in the countries of
destination.

To obtain service, please call your installer or Glow-worm’s own
service organisation using the telephone number on the inside
front cover of this literature.

Please be advised that the 'Benchmark' logbook should be
completed by the installation engineer on completion of
commissioning and servicing.

All CORGI Registered Installers carry a CORGI ID card, and
have a registration number. Both should be recorded in your
benchmark Logbook. You can check your installer is CORGI
registered by calling CORGI direct on: 01256 372300.

Spare Parts

Remember, when replacing a part on this appliance, use only
spare parts that you can be assured conform to the safety and
performance specification that we require. Do not use
reconditioned or copy parts that have not been clearly authorised
by Glow-worm.

If a part is required contact Glow-worm's own service organisation
using the telephone number on the inside front cover of this
booklet.

Please quote the name of the appliance, this infomation will be
on the name badge on the front of the appliance.

If in doubt seek advice from the local gas company or Glow-
worm's own service organisation using the telephone number
on the inside front cover of this booklet.

Appliance Safety Devices - User Instructions

Maintenance and Servicing - User Instructions

Electrical Supply Failure Reset Switch

The boiler will not work without an electrical supply.

Normal operation of the boiler should resume when the electrical
supply is restored.

Reset any external controls, to resume normal operation of the
central heating.

If the boiler does not resume normal operation turn the mains
reset switch off and on. If the boiler does not resume normal
operation after this the overheat stat may have operated.

Overheating safety

In the event of the boiler overheating the safety devices will
cause a safety shutdown. If this happens, call your Installation/
Servicing company.

Safety Discharge Valve

A safety discharge valve and discharge pipe is fitted to the
boiler. This valve must not be touched. Should there be any
discharge from the pipe, isolate the boiler electrical supply and
call your installer or Glow-worm’s own service organisation
using the telephone number on the inside front cover of this
booklet.

Frost protection

The appliance has a built in frost protection device that protects
the boiler from freezing. With the gas and electric supplies ON
and irrespective of any room thermostat setting, the frost
protection device will operate the pump when the temperature
of the boiler water falls below 7

O

C.

The burner will fire if the temperature inside the boiler falls to
3

O

C.

When the temperature reaches 10

O

C the boiler stops.

Any other exposed areas of the system should be protected by
a separate frost thermostat.

Condensate Drain Blockage

As a safety feature the boiler will stop working if the condensate
drain becomes blocked. During freezing conditions this may be
due to the forming of ice in the condense drain external to the
house. Release an ice blockage by the use of warm cloths on
the pipe. The boiler should then restart. Contact your installation/
servicing company if the fault persists.