USL CMS-2200 Manual - Manual (Page 87)

Page
87
of
89
14.0 Product Support
USL
proudly
stands
behind
its
products.
We
are
ready
to
answer
questions
about
the
installation
or
operation
of
the
CMS-­‐2200.
The
manual,
application
notes
and
other
documents
are
available
on
our
website.
You
may
contact
USL
by:
Phone:
+1
(805)
549-­‐0161
Email:
[email protected]
File
a
support
ticket
electronically
at:
www.uslinc.com/support
Please
check
the
USL
website
for
the
latest
software
packages
and
updates
for
the
CMS-­‐2200
product.
www.uslinc.com
USL
is
interested
in
your
comments.
Please
feel
free
to
contact
us
with
any
comments
or
suggestions.
Support for tampered boards
Caution:
Per
DCI
and
FIPS
specifications
this
product
contains
integrated
tamer
security
features.
In
the
event
that
it
is
tampered
with,
the
product
will
render
itself
inoperable.
Tamper
events
are
not
recoverable
in
the
field
and
the
product
must
be
returned
to
the
factory
to
be
repaired.
Tampering
includes,
but
is
not
limited
to,
removing
screws,
tampering
with
the
heat
sink,
removing
the
battery,
or
modifying
the
electronics
in
any
way.
A
good
indication
that
a
board
has
been
tampered
with
includes
a
tamper
alarm
in
the
Systems
Settings
tab,
or
a
board
that
will
not
marry
to
a
projector.
Should
a
tamper
event
occur,
notify
USL
customer
service.
Support for advanced replacements
Warning:
Each
CMS-­‐2200
unit
is
uniquely
keyed
per
DCI
and
FIPS
specifications
to
provide
the
required
security
features.
Should
hardware
be
changed
in
the
field,
the
replacement
will
by
necessity
have
a
new
and
unique
serial
number.
It
is
not
possible
to
obtain
a
replacement
CMS-­‐2200
with
the
same
serial
number
as
a
unit
already
in
the
field.