USL CMS-2200 Manual - Manual (Page 86)

Page
86
of
89
System Status
The
system
status
can
be
checked
in
the
system
tab.
There
are
a
number
of
statistics
listed
on
this
display.
Normally
the
statics
should
be
zero,
except
the
top
two
items.
The
first
(del)
is
the
number
of
frames
delivered
and
the
second
(req)
is
the
number
of
frames
requested.
These
two
numbers
should
match
and
will
reflect
the
current
number
of
frames
that
have
been
streamed
for
the
current
playback.
System Logs
Along
the
bottom
of
the
system
status
page
is
a
scrolling
list
of
system
logs.
The
list
is
a
255
entry
buffer
from
the
CMS-­‐2200.
This
display
provides
a
convenient
window
into
the
CMS-­‐2200
system
logs
to
see
what
is
happening
at
any
given
time.
Disk Space and Current Raid Status
For
drive
space
and
storage
issues,
the
RAID
status
will
list
the
status
for
the
drives
and
provide
the
tools
to
resynchronize
the
RAID
as
necessary.
The Web interface
The
primary
diagnostic
tool
in
the
Web
interface
is
the
log
package
generator.
The
Generate
Log
package
command
is
used
to
download
the
log
file
to
the
browser
for
storage,
or
to
a
USB
drive
attached
to
the
CMS-­‐2200.
This
command
can
take
5
minutes
or
more
to
complete,
so
patience
is
required.
The
log
file
can
be
saved
and
sent
to
USL.
The
logs
are
the
most
detailed
source
of
diagnostic
information
that
can
be
used
to
resolve
almost
any
difficulty.
Another
Web
interface
command
commonly
used
is
Reboot
CMS-­‐2200.
This
command
will
reboot
the
CMS-­‐2200.
This
command
has
the
advantage
of
resetting
the
CMS-­‐2200
without
needing
to
power-­‐
cycle
the
projector.
Thus
it
avoids
the
lamp
cool-­‐down
time
associated
with
projector
power
cycles.
The USL website
The
USL
website
can
be
very
helpful
in
resolving
issues.
Check
the
website
for
CMS-­‐2200
and
SMS
FAQs,
to
see
if
the
problem
has
been
reported
and
a
solution
is
available.
Installation
and
configuration
issues
can
often
be
resolved
by
watching
the
training
videos
that
USL
provides
on
various
CMS-­‐2200
subjects.
A
trouble
ticket
may
be
completed
online,
which
USL’s
customer
service
team
will
investigate
and
provide
a
response
to.
If
the
problem
is
still
not
resolved,
call
USL
customer
support
directly
at
+1
(805)
549-­‐0161.