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Pxl-100:smart entry controller – Keri Systems PXL-100 User Manual

Page 7

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Page 7

01816-100 Rev. E

1530 Old Oakland Rd., Ste 100 San Jose, CA 95112 U.S.A. (800)260-5265 (408)451-2520 Fax (408)441-0309

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PXL-100:SMART ENTRY CONTROLLER

8) Trouble Shooting a PXL-100 (continued)

Problem

Probable Cause

Corrective Action

PXL-100 will not communicate with
PC

1)Serial port is not
configured properly.

Reset the PXL-100 which returns the
PIN and serial port to the default
values. Apply power while holding
down the S1 button on the main
board for 10 sec., or a until a double
beep is produced. OR, use the HPP-
100, input the PIN and press [Level 9
2 1 SEND].
Will not affect other
system values or card file.

(cont.)

2)PXL-100 to PC
cable is not correct.

Check manual for cable description.
KDP-104 is correct cable for 25 pin
PC Input . Note: KDP-104 can be
installed backwards. Check cable
labels or manual for correct pin
assignments. KDP-105 is the
correct cable for 9 pin PC input

continued

3)PC port
configuration is not
correct.

Using the TAP-100 under the Setup
main menu, select Port Assignment
and, assign the right comm port to
Prox port.

PXL-100 will not communicate with
a serial printer.

1)PXL 100 serial port
is not configured to
communicate with
printer.

Using the HPP-100, enter PIN,
command [LEVEL] 9 2 0 [SEND].
Correct command will produce a
double beep.

2)Cable is wrong.

Check PXL-100 manual for the
correct cable. Check printer manual
cable pin connections; cable
connections may be different than
specified in the manual. Cable
should be the Keri KDP-106.

3)Printer is not set up
properly.

Check Printer manual and set
controls for printer to a baud rate of
2400 and a format of 8 bit, no parity,
one stop bit.

PXL-100 will not communicate with
Modem.

1)PXL-100 serial port
is not configured to
communicate with
modem.

Using the HPP-100, enter PIN,
command [LEVEL] 9 2 2 [SEND].
Correct command will produce a
double beep.

2)Cable is wrong.

Check PXL-100 manual for the
correct cable. Cable should be the
KERI KDP-107.

3)Modem is the wrong
type.

Check s modem owners manual.
Modem should be Hayes compatible
communication baud rate of 9600 or
faster.

4) Modem is not
initialized correctly

With the KDP-107 cable attached,
reissue the [LEVEL] 9 2 2 [SEND]
command