GTCO AccuTab VI - Users Guide User Manual
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AccuTab VI 33
Returning your Tablet for Repair
If you believe you have a defective tablet, first see all topics in this section (above) and visit
our website at
for the latest support information.
If you’re still unable to properly operate your digitizer system, please call Technical Support
at 1.866.746.3015 or email us at
Technical Support will assist you in determining if your tablet is defective and will help you
obtain a Return Merchandise Authorization (RMA) number. Important: Please do not
return your product without first discussing the issue with, and receiving an RMA from, a
GTCO CalComp by Turning Technologies Technical Support Specialist.
Repackaging for Shipment
Whenever you ship electronic equipment, try to ship it in its original packing materials.
Because packing materials are static-charged, you should ship the cursor or any extra
electronics boards inside approved antistatic plastic bags. If you are shipping the tablet or
accessories to a GTCO CalComp by Turning Technologies Service Center for repair, attach a
tag to the equipment with the following information:
Model number
Serial number
Maintenance contract number (if applicable)
Return Merchandise Authorization number
Detailed description of the problem
Appendix: Optional Transducers
The AccuTab VI ships with the high-accuracy cursor. Nevertheless, other corded and
cordless transducers, pens and cursors, can be used with the digitizer, although none of
these are capable of the precision and efficiency of the high-accuracy cursor. This
Appendix provides information about using a corded or cordless transducer with the
AccuTab VI, their care and maintenance and troubleshooting issues.
Transducers
In addition to the high-accuracy cursor, two types of transducers can be used with AccuTab
VI: pens and cursors. Both are available in corded and cordless versions. The corded