Appendix 7: error table – Flintec FT-11D User Manual
Page 49

FT-11(D) Technical Manual, Rev. 1.35 November 2010
Page 49 of 52
Appendix 7: Error Table
The FT-11 and FT-11D weight indicators have been designed as very reliable and virtually error free
instruments. However if an error occurs do not attempt to repair the equipment before you understand what
caused the error. Note the problems you have with your instrument and the error messages shown on the
display. Then try to solve the problem according to the error table given below.
Error Code Description
Actions to take / Possible cause
FT-11
FT-11D
Under
Weight is too low
x x
Over
Over Load
Check the load;
Load cell or instrument could be defective
x x
Adc Out
Input signal outside the input range
Check the load;
Check the calibration;
Load cell or instrument could be defective
x
E E E
Load not within zero range
See parameter [202] in chapter 6.4
x
x
Err 1
ADC error respective
Re-energize indicator;
Contact FLINTEC
x
Err 2
Calibration error
Adjust DLC eccentricity; Parameter [320]
x
Err 3
Indicator cannot get calibrated
Check load cell and load;
Repeat the calibration
x x
Err 10
EEPROM error
Configure the instrument;
EEPROM defective
x x
Err 20
Calibration error
Calibrate the indicator
x
x
Err 21
Configuration error
Configure the indicator
x
x
Err 22
Tare, CN, Total weight and the SP,
PT and ID in use error
Check SP, PT and ID entries;
Check Tare, CN and Total weight
x x
Err 23
Header Error
Reload the header
x
x
Err 24
Footer Error
Reload the footer
x
x
Err 26
Setpoint error Reload
setpoints
x
x
Err 27
Indicator is not calibrated
Calibrate the indicator
x
x
Err 30
Processor Error
Contact FLINTEC
x
x
Err 34
Indicator cannot get calibrated
Load cell signal is negative , very low or too high
x
x
Err 35
Calibration Error
Calibration test weight is too small;
Check load cell connections
x x
Err 37
Scale unstable
Wait until scale becomes stable;
Check ground connection
x x
Err 39
Corner coefficient error
Check DLC addressing (chapter 6.2) and
check the mechanical installation of the load cells
x
Err 40
Alibi memory error
Correct parameter [801];
Alibi memory card broken
x x
Err 41
New alibi card installed
x
x
Err 42
Alibi card serial no. is not identical
Appears when new alibi memory card is installed
(*)
x x
Err 43
Alibi card serial no. is not identical,
no print operation will be performed
Identify the alibi memory card to the indicator (*)
x
x
Err 44
Alibi card info error
x
x
Err 46
Alibi recording capacity error
x
x
Err 47
Info error from weighing board
Contact FLINTEC
x x
Err 50
DLC board not detected
Re-energize indicator;
Replace DLC board
x
Err 61
U10 (eeprom) is not installed
Contact FLINTEC
x
x
E XXXX
Hardware error
Contact FLINTEC
x
x
Ed1 yy **
Communication time out
x
Ed2 yy **
Checksum error
Check DLC (RS-485) hardware;
Check DLC cables;
Check DLCs and serial number;
Contact FLINTEC
x
Ed3 yy **
DLC error
Check ambient temperature;
Replace DLC
x
Ed4 yy **
DLC is under
x
Ed5 yy **
DLC is over
Check mechanical installation and DLC
x
Ed6 yy **
DLC communication error
Check DLC (RS-485) hardware;
Re-energize indicator;
Re-define DLC address
x
Ed7 yy **
DLC address and SN matching
error
Check serial number;
Re-define DLC address;
Replace DLC
x
Ed0 yy **
DLC status error
Replace DLC
x
* see chapter 6
** yy = number of DLC