Compex Technologies NP25G 6C - Manual (Page 54)

Page 49
Note: There are exceptional cases where additional configuration is required before
your ISP allocates an IP address to the router.
b. Certain ISPs log the MAC address of the first device used to connect to the
broadband channel and will not release a WAN IP address unless the MAC
address matches the one in their log. Therefore, if yours is not a new Cable
Internet subscription (i.e. your PC was formerly connected directly to your
cable modem); refer to steps 5 - 7 to clone the “approved” MAC address
onto the router.
c. Certain ISPs require authentication through a DHCP Client ID before
releasing a public IP address to you. The router uses the System Name in
the System Identity as the DHCP Client ID.
Therefore, if this is the case, refer to your ISP for the correct DHCP Client ID
to be set and follow steps 8 - 10 to accomplish the setup.
5. Steps 5 - 7 are for those who
need to clone their Ethernet
adapter’s MAC address.
In the WAN Setup found under
the
CONFIGURATION
command menu, click MAC
Clone to continue.
6. Simply click on the Clone
button so that your router
clones the ISP-recognized
MAC address of your Ethernet
adapter.
7. Please remember to click
Reboot Router under SYSTEM
TOOLS and hit the Reboot
button to let the settings take
effect.
Take note: (If required, you may reset the
router’s MAC address to its factory default
by clicking Reset on that same page)