Error messages – Holtgreven Truck Scale Resources User Manual
Page 39

PT300 Users manual
Rev G, Feb 2011
Page 39 of 44
Error Messages
Error messages displayed can be a helpful diagnostic tool. The following table describes some
possible causes and solutions.
Message
Meaning
'EEPE
EEPE
EEPE
EEPE'
EEPROM FAILURE Calibration information lost or corrupted
Calibration information is held in a special permanent memory area. A checksum code is generated and written to this
memory during the calibration process. Each time the power is turned on this code is regenerated and compared to the
stored value. If a change is found this error message is displayed. Recalibration may clear the error display, but if the
problem persists the control panel will have to be replaced.
'AD1
AD1
AD1
AD1'
A/D converter failure
The A/D circuit board has indicated a fault and needs to be repaired or replaced.
'LCb
LCb
LCb
LCbxx'
Power-up Self Test has detected one or multiple load cell errors
A load cell may have failed or there is a bad connection. The “xx” shows which cell or connection has failed: xx=1-8
(single digit) if there is a single load cell failure. A two-digit value for “xx” is a code to indicate multiple cells have failed
or are disconnected
'LC
LC
LC
LC xx'
Run-time checking has detected one or multiple load cell errors
A load cell circuit may have failed or there is a bad connection. The “xx” shows which cell or connection has failed:
xx=1-8 (single digit) if there is a single load cell failure. A two-digit value for “xx” is a code to indicate multiple cells have
failed or are disconnected
‘Lo
Lo
Lo
Lo.bAt
bAt
bAt
bAt’
Low battery voltage
This message indicates that the control panel has measured the battery voltage and found it to be too low. The most
likely cause is that the batteries need to be charged. If the charge indicator fails to light up when the charger is plugged
in, then the charger or cable may be defective. If the batteries have been charged for the recommended time and fail to
run for the specified duration, then the batteries may need to be changed. If a new set of batteries fail to correct the
situation, then the control panel may need to be replaced. Also check the battery holder and wiring.
'CAP
CAP
CAP
CAP'
Overload or calibration information lost or bad load cell
The control panel has detected a weight reading that is larger than expected. This may be caused by the application of
too much weight to the platform. If this display is seen when there is no weight on the platform, then the most likely
causes are a defective load cell or defective control panel. To isolate the problem, measure the signal across pins two
and three on the load cell connector on the control panel. This should be between zero and one millivolt. If found to be
higher or lower, then the load cell system must be checked. See procedure elsewhere in this manual. If the signal is
within this range then the calibration data may be lost. Attempt to recalibrate the scale. If this does not clear the problem,
then replace the control panel.
‘ZErO
ZErO
ZErO
ZErO.R
RR
R’
Zero Range Error
Scale tried to zero off a load outside the range specified in the zero range setting. Remove any load and press zero.
'diSP
diSP
diSP
diSP'
Number can't be displayed (such as -99999)
The most common cause of this error is pressing the zero key with a full load on the scale. When the load is removed,
the full number with a minus sign will not fit on the display. Pressing the zero key again will clear this display.
‘COP
COP
COP
COP’ or
‘CLOC
CLOC
CLOC
CLOC’
Diagnostic power-up message
This won’t affect normal operations and can typically be ignored.