Troubleshooting – Panasonic KX-P3123 User Manual
Page 89
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Troubleshooting
Symptom
Possible Cause
Probable Solution
Keeps printing on the same line
Computer is not sending a LF
command
Set Auto LF to ON
{1^ P. 55, 63)
Cannot change form length
Cut sheet feeder is Enable
Set cut sheet feeder in Disable
{iS* * P.55,63)
Cannot print ASCII characters
with code above 127
Data length is set incorrectly
Set data length as required
(B®* P. 55, 63)
Wrong character set is printed
Wrong character set is selected
Set the character set as required
(I®* P. 55, 62)
Cannot change print mode from
computer
FONT and PITCH modes are set
incorrectly
Set to PROGRAM mode
P.62)
Fanfold paper is jamming
Paper not installed correctly in
tractors
Set selector switch to “ Q ”
position to easily remove
jammed paper
Reinstall paper correctly into the
tractors {US’ P.21-31)
‘Printer does not print in color
Color kit {KX-PCK11) is not
installed
Install the color kit (KX-PCK11)
Incorrect emulation is set
Select proper printer driver in
your software (P. 32)
‘Prints in 2 different colors
Yellow color gap lever of color kit
is not in the proper position
Set color gap lever of color kit to
the proper position
(B®* “Color Adjustment” in the
color kit installation manual)
Reinstall the color kit
(i^ “Installing the Color Kit” in
the color kit installation manual)
(* Option)
Note:
• Your printer has a paper out detector. When an out of paper condition occurs, printing stops, the
printer goes to the OFF LINE mode, and the PAPER OUT light starts blinking. To continue printing
to the end of the current page, follow the steps below.
CD
Press [ON LINE] repeatedly until the page is completed.
(D Install the new paper.
CD
Press
f
ON LINE].
The paper out detector can be disabled through the initial setup mode.
m
3 Q) 3 o (D O c 2 (D (f> 3" o o 3* (O 89