Compliance, warranty, and support – V.I.O. POV.HD User Manual User Manual
Page 46

POV.HD User Manual
Compliance, Warranty, and Support
43
Compliance, Warranty, and Support
FCC Compliance
The
POV.HD
has
been
tested
and
found
to
comply
with
the
limits
for
a
Class
B
digital
device,
pursuant
to
Part
15
of
the
FCC
rules.
These
limits
are
designed
to
provide
reasonable
protection
against
harmful
interference
in
a
residential
installation.
This
equipment
generates,
uses
and
can
radiate
radio
frequency
energy
and,
if
not
installed
and
used
in
accordance
with
the
instructions,
may
cause
harmful
interference
to
radio
communications.
However,
there
is
no
guarantee
that
interference
will
not
occur
in
a
particular
installation.
If
this
equipment
does
cause
harmful
interference
to
radio
or
television
reception,
which
can
be
determined
by
turning
the
equipment
off
and
on,
the
user
is
encouraged
to
try
to
correct
the
interference
by
one
or
more
of
the
following
measures:
• Reorient
or
relocate
the
POV.HD
Recorder.
• Increase
the
separation
between
the
POV.HD
Recorder
and
receiver.
• Consult
the
dealer
or
an
experienced
radio/TV
technician
for
help.
Limited Warranty and Disclaimer
V.I.O.
warrants
its
Product
against
defects
in
material
or
workmanship
for
1
year
from
date
of
purchase
unless
otherwise
specified.
V.I.O.’s
Product
warranty
is
limited
to
the
replacement
or
repair
of
the
defective
item
at
no
charge
if
we
determine
such
item
to
be
defective.
If
the
Product
unit
is
replaced,
it
will
be
replaced
with
a
new
or,
at
our
option,
refurbished
Product
unit.
This
limited
warranty
shall
not
apply
to
any
Product
item
subject
to
misuse,
including
static
discharge,
failure
by
Buyer
to
follow
instructions,
product
modification,
ordinary
wear
and
tear,
negligent
or
improper
operation,
or
which
have
been
installed
or
soldered
or
altered
during
assembly
or
use
and
are
not
capable
of
being
tested
or
resold.
Modification,
repair,
or
attempted
repair
of
Product
by
anyone
other
than
V.I.O.
without
the
written
permission
of
V.I.O.
will
void
this
limited
warranty.
V.I.O.’s
limited
warranty
is
also
voided
on
any
Product
that
is
found
to
have
an
altered
or
tampered
with
serial
number.
Defective
items
must
be
shipped
by
Buyer
to
V.I.O.
prepaid.
V.I.O.
will
ship
the
return
or
replacement
or
refurbished
Product
item
to
the
Buyer
using
UPS
Ground
services.
If
the
Buyer
shipped
the
item
to
V.I.O.
using
express
services,
V.I.O.
will
match
the
service
level
for
the
return.
If
Buyer
wishes
to
have
the
item
express
shipped
to
them,
V.I.O.
will
charge
the
Buyer
for
the
upgraded
shipping
charges.
EXCEPT
AS
PROVIDED
ABOVE,
V.I.O.
MAKES
NO
OTHER
WARRANTY
TO
BUYER,
EITHER
EXPRESS
OR
IMPLIED.
ANY
IMPLIED
WARRANTIES
AGAINST
INFRINGEMENT,
OR
WARRANTIES
OF
MERCHANTABILITY
AND
FITNESS
FOR
A
PARTICULAR
PURPOSE
ARE
DISCLAIMED,
EVEN
IF
V.I.O.
HAS
BEEN
ADVISED
OF
SUCH
A
PURPOSE.
Return Policy
Any
Product
item,
other
than
Special
or
Custom
Orders,
purchased
from
V.I.O.
may
be
returned
within
thirty
days
of
purchase
for
any
reason
for
a
refund,
exchange,
or
credit
towards
another
V.I.O.
purchase.
The
returned
items
must
be
in
original
condition
and
packaging.
All
original
warranties,
instructions,
and
accessories
must
be
accompanied
by
the
original
sales
receipt.
Return
freight
must
be
prepaid.
No
C.O.D.
returns
will
be
accepted.
V.I.O.
may
refuse
a
refund
or
exchange
or
assess
a
charge
for
used
or
incomplete
merchandise
that
is
returned
or
exchanged.
Items
showing
use
or
abuse
will
be
returned
by
V.I.O.
to
Buyer.
Returns
or
exchanges
will
not
be
made
for
items
marked
“as
is”
or
“clearance.”
Refunds
will
be
made
by
the
same
method
as
used
to
purchase
the
item.
Refund
checks
may
take
up
to
14
working
days
to
process.
Return Merchandise Authorization
Return
Merchandise
Authorization
(“RMA”)
policies
are
subject
to
revisions.
Contact
the
RMA
Department
regarding
policies
and
returns.
All
returned
merchandise
requires
an
RMA
number.
To
obtain
an
RMA
number,
contact
V.I.O.
Customer
Service
(10am
-‐
5pm
EST
Monday-‐Friday)
at
906.226.9393.
Your
RMA
number
must
be