Compliance, warranty, and support – V.I.O. POV.HD User Manual User Manual
Page 46

POV.HD User Manual
Compliance, Warranty, and Support
43
Compliance, Warranty, and Support
FCC Compliance
The	
  POV.HD	
  has	
  been	
  tested	
  and	
  found	
  to	
  comply	
  with	
  the	
  limits	
  for	
  a	
  Class	
  B	
  digital	
  device,	
  pursuant	
  to	
  Part	
  
15	
  of	
  the	
  FCC	
  rules.	
  These	
  limits	
  are	
  designed	
  to	
  provide	
  reasonable	
  protection	
  against	
  harmful	
  interference	
  in	
  
a	
  residential	
  installation.	
  This	
  equipment	
  generates,	
  uses	
  and	
  can	
  radiate	
  radio	
  frequency	
  energy	
  and,	
  if	
  not	
  
installed	
  and	
  used	
  in	
  accordance	
  with	
  the	
  instructions,	
  may	
  cause	
  harmful	
  interference	
  to	
  radio	
  
communications.	
  However,	
  there	
  is	
  no	
  guarantee	
  that	
  interference	
  will	
  not	
  occur	
  in	
  a	
  particular	
  installation.	
  If	
  
this	
  equipment	
  does	
  cause	
  harmful	
  interference	
  to	
  radio	
  or	
  television	
  reception,	
  which	
  can	
  be	
  determined	
  by	
  
turning	
  the	
  equipment	
  off	
  and	
  on,	
  the	
  user	
  is	
  encouraged	
  to	
  try	
  to	
  correct	
  the	
  interference	
  by	
  one	
  or	
  more	
  of	
  
the	
  following	
  measures:	
  	
  
• Reorient	
  or	
  relocate	
  the	
  POV.HD	
  Recorder.	
  	
  
• Increase	
  the	
  separation	
  between	
  the	
  POV.HD	
  Recorder	
  and	
  receiver.	
  	
  
• Consult	
  the	
  dealer	
  or	
  an	
  experienced	
  radio/TV	
  technician	
  for	
  help.	
  	
  
Limited Warranty and Disclaimer
V.I.O.	
  warrants	
  its	
  Product	
  against	
  defects	
  in	
  material	
  or	
  workmanship	
  for	
  1	
  year	
  from	
  date	
  of	
  purchase	
  unless	
  
otherwise	
  specified.	
  V.I.O.’s	
  Product	
  warranty	
  is	
  limited	
  to	
  the	
  replacement	
  or	
  repair	
  of	
  the	
  defective	
  item	
  at	
  
no	
  charge	
  if	
  we	
  determine	
  such	
  item	
  to	
  be	
  defective.	
  If	
  the	
  Product	
  unit	
  is	
  replaced,	
  it	
  will	
  be	
  replaced	
  with	
  a	
  
new	
  or,	
  at	
  our	
  option,	
  refurbished	
  Product	
  unit.	
  This	
  limited	
  warranty	
  shall	
  not	
  apply	
  to	
  any	
  Product	
  item	
  
subject	
  to	
  misuse,	
  including	
  static	
  discharge,	
  failure	
  by	
  Buyer	
  to	
  follow	
  instructions,	
  product	
  modification,	
  
ordinary	
  wear	
  and	
  tear,	
  negligent	
  or	
  improper	
  operation,	
  or	
  which	
  have	
  been	
  installed	
  or	
  soldered	
  or	
  altered	
  
during	
  assembly	
  or	
  use	
  and	
  are	
  not	
  capable	
  of	
  being	
  tested	
  or	
  resold.	
  Modification,	
  repair,	
  or	
  attempted	
  repair	
  
of	
  Product	
  by	
  anyone	
  other	
  than	
  V.I.O.	
  without	
  the	
  written	
  permission	
  of	
  V.I.O.	
  will	
  void	
  this	
  limited	
  warranty.	
  
V.I.O.’s	
  limited	
  warranty	
  is	
  also	
  voided	
  on	
  any	
  Product	
  that	
  is	
  found	
  to	
  have	
  an	
  altered	
  or	
  tampered	
  with	
  serial	
  
number.	
  Defective	
  items	
  must	
  be	
  shipped	
  by	
  Buyer	
  to	
  V.I.O.	
  prepaid.	
  V.I.O.	
  will	
  ship	
  the	
  return	
  or	
  replacement	
  
or	
  refurbished	
  Product	
  item	
  to	
  the	
  Buyer	
  using	
  UPS	
  Ground	
  services.	
  If	
  the	
  Buyer	
  shipped	
  the	
  item	
  to	
  V.I.O.	
  
using	
  express	
  services,	
  V.I.O.	
  will	
  match	
  the	
  service	
  level	
  for	
  the	
  return.	
  If	
  Buyer	
  wishes	
  to	
  have	
  the	
  item	
  
express	
  shipped	
  to	
  them,	
  V.I.O.	
  will	
  charge	
  the	
  Buyer	
  for	
  the	
  upgraded	
  shipping	
  charges.	
  	
  
EXCEPT	
  AS	
  PROVIDED	
  ABOVE,	
  V.I.O.	
  MAKES	
  NO	
  OTHER	
  WARRANTY	
  TO	
  BUYER,	
  EITHER	
  EXPRESS	
  OR	
  IMPLIED.	
  
ANY	
  IMPLIED	
  WARRANTIES	
  AGAINST	
  INFRINGEMENT,	
  OR	
  WARRANTIES	
  OF	
  MERCHANTABILITY	
  AND	
  FITNESS	
  
FOR	
  A	
  PARTICULAR	
  PURPOSE	
  ARE	
  DISCLAIMED,	
  EVEN	
  IF	
  V.I.O.	
  HAS	
  BEEN	
  ADVISED	
  OF	
  SUCH	
  A	
  PURPOSE.	
  	
  
Return Policy
Any	
  Product	
  item,	
  other	
  than	
  Special	
  or	
  Custom	
  Orders,	
  purchased	
  from	
  V.I.O.	
  may	
  be	
  returned	
  within	
  thirty	
  
days	
  of	
  purchase	
  for	
  any	
  reason	
  for	
  a	
  refund,	
  exchange,	
  or	
  credit	
  towards	
  another	
  V.I.O.	
  purchase.	
  The	
  
returned	
  items	
  must	
  be	
  in	
  original	
  condition	
  and	
  packaging.	
  All	
  original	
  warranties,	
  instructions,	
  and	
  
accessories	
  must	
  be	
  accompanied	
  by	
  the	
  original	
  sales	
  receipt.	
  Return	
  freight	
  must	
  be	
  prepaid.	
  No	
  C.O.D.	
  
returns	
  will	
  be	
  accepted.	
  V.I.O.	
  may	
  refuse	
  a	
  refund	
  or	
  exchange	
  or	
  assess	
  a	
  charge	
  for	
  used	
  or	
  incomplete	
  
merchandise	
  that	
  is	
  returned	
  or	
  exchanged.	
  Items	
  showing	
  use	
  or	
  abuse	
  will	
  be	
  returned	
  by	
  V.I.O.	
  to	
  Buyer.	
  
Returns	
  or	
  exchanges	
  will	
  not	
  be	
  made	
  for	
  items	
  marked	
  “as	
  is”	
  or	
  “clearance.”	
  Refunds	
  will	
  be	
  made	
  by	
  the	
  
same	
  method	
  as	
  used	
  to	
  purchase	
  the	
  item.	
  Refund	
  checks	
  may	
  take	
  up	
  to	
  14	
  working	
  days	
  to	
  process.	
  	
  
Return Merchandise Authorization
Return	
  Merchandise	
  Authorization	
  (“RMA”)	
  policies	
  are	
  subject	
  to	
  revisions.	
  Contact	
  the	
  RMA	
  Department	
  
regarding	
  policies	
  and	
  returns.	
  All	
  returned	
  merchandise	
  requires	
  an	
  RMA	
  number.	
  To	
  obtain	
  an	
  RMA	
  number,	
  
contact	
  V.I.O.	
  Customer	
  Service	
  (10am	
  -‐	
  5pm	
  EST	
  Monday-‐Friday)	
  at	
  906.226.9393.	
  Your	
  RMA	
  number	
  must	
  be	
  
