V.I.O. POV.HD User Manual - Manual (Page 26)

POV.HD
User
Manual
Using
the
Recorder
23
3.
If
you
complete
the
firmware
upgrade
process
but
Settings
indicates
that
you
are
still
using
the
older
version:
•
Check
to
see
that
the
correct
firmware
upgrade
file
is
loaded
on
the
SDHC
card,
and
that
it
is
not
in
the
DCIM
folder/directory.
(You
will
need
to
use
the
USB
link
or
you
will
need
to
remove
the
SDHC
card
and
place
it
in
an
SDHC
card
slot
on
your
computer
or
in
an
external
SDHC
card
reader
to
check
for
the
file.)
•
The
firmware
upgrade
file
looks
like
this:
pov.hd-­‐x.yy.bin
.
“x.yy”
is
the
firmware
version
number.
•
The
firmware
upgrade
file
must
be
at
the
highest
folder/directory
level
on
the
SDHC
card.
•
If
the
firmware
upgrade
file
is
loaded
correctly,
check
to
see
that
no
older
firmware
upgrade
files
are
still
on
the
card.
If
any
older
firmware
upgrade
files
are
present,
delete
them.
•
If
the
firmware
upgrade
file
is
loaded
correctly,
check
to
see
that
no
older
firmware
upgrade
files
are
still
on
the
card.
If
any
older
firmware
upgrade
files
are
present,
delete
them.
•
If
the
correct
firmware
upgrade
file
is
on
the
SDHC
card
and
in
the
correct
location,
and
you
deleted
unwanted
firmware
upgrade
files
from
the
SDHC
card,
try
installing
the
new
firmware
again,
starting
with
“Install
the
firmware
upgrade”
above.
The
camera
head
should
still
be
detached
from
the
recorder.
If
it
is
not,
remove
it
before
installing
the
firmware
upgrade.
•
If
the
recorder
does
not
show
the
correct,
new
firmware
version
after
running
the
upgrade
process
with
the
correct
file
on
the
SDHC
card
and
in
the
correct
location
and
with
no
other
firmware
upgrade
files
on
the
SDHC
card,
contact
VIO
Customer
Care.
Note:
If
you
cannot
resolve
this
problem
and
you
are
unable
to
contact
VIO
Customer
Care
at
this
time,
you
can
continue
to
use
your
POV.HD
with
the
older
version
of
the
firmware
until
you
get
help.
Customer
Care
Contact
information
is
on
the
last
page
of
this
manual.