To save and send the system log – AVer H300 user manual User Manual
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3. Once the system has started up, insert the USB Flash drive into the USB Port of the AVer
System.
4. The system will automatically detect and install the firmware from the USB flash drive. Select
Yes to continue and update system and No to cancel this process.
5. Once the firmware update has been completed, the system will restart. The firmware file in
the USB flash drive will be deleted automatically once the update is completed. Do not turn
off the system while the update is in progress.
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:
:
For some unknown instances, you encounter something and unsure of how to troubleshoot the
unit, sending us the saved system log data could help us analyze the problem and provide the
answer you need.
1. Insert the USB Flash drive into the USB Port of the AVer System.
2. In the Home menu, click Setting > Test > Save
System Log and press
.