Dell Vostro 1000 (Mid 2007) - Manual (Page 137)

Troubleshooting
137
Printer Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE:
If you need technical assistance for your printer, contact the printer’s
manufacturer.
C HECK THE PRINTER DOCUMENTATION — See the printer documentation for
setup and troubleshooting information.
E NSURE THAT THE PRINTER IS TURNED ON
C HECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and
the computer.
T EST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
V ERIFY THAT THE PRINTER IS RECOGNIZED BY W INDOWS —
Windows XP:
1 Click Start→ Control Panel→ Printers and Other Hardware→ View
installed printers or fax printers.
2 If the printer is listed, right-click the printer icon.
3 Click Properties→ Ports. For a parallel printer, ensure that the Print to the
following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure
that the Print to the following port(s): setting is USB.
Windows Vista:
1 Click the Windows Vista Start button → Control Panel→ Hardware
and Sound → Printer.
2 If the printer is listed, right-click the printer icon.
3 Click Properties and click Ports.
4 Adjust the settings, as needed.
R EINSTALL THE PRINTER DRIVER — See the printer documentation for
instructions.
book.book Page 137 Friday, October 19, 2007 2:03 PM