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Keyboard problems, External keyboard problems – Dell Vostro 1000 (Mid 2007) User Manual

Page 129

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Troubleshooting

129

I

F

YOU

HAVE

PROBLEMS

WITH

A

D

ELL

-

PROVIDED

I E E E 1 3 9 4

DEVICE

Contact

Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on
page 165).

I

F

YOU

HAVE

PROBLEMS

WITH

AN

I E E E 1 3 9 4

DEVICE

NOT

PROVIDED

BY

D

ELL

Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell"
on page 165).

Ensure that the IEEE 1394 device is properly inserted into the connector

Keyboard Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

NOTE:

Use the integrated keyboard when running the Dell Diagnostics or the

system setup program. When you attach an external keyboard, the integrated
keyboard remains fully functional.

External Keyboard problems

NOTE:

When you attach an external keyboard, the integrated keyboard remains

fully functional.

C

HECK

THE

KEYBOARD

CABLE

Shut down the computer, disconnect the

keyboard cable and check it for damage, then firmly reconnect the cable.

If you are using a keyboard extension cable, disconnect it and connect the
keyboard directly to the computer.

C

HECK

THE

EXTERNAL

KEYBOARD

1 Shut down the computer, wait 1 minute, and then turn it on again.
2 Verify that the numbers, capitals, and scroll lock lights on the keyboard

blink during the boot routine.

3 From the Windows desktop, click Start→ All Programs→ Accessories→

Notepad.

4 Type some characters on the external keyboard and verify that they appear

on the display.

If you cannot verify these steps, you may have a defective external
keyboard.

book.book Page 129 Friday, October 19, 2007 2:03 PM