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Hard drive problems – Dell Vostro 1000 (Mid 2007) User Manual

Page 120

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120

Troubleshooting

Problems writing to a CD-RW or DVD+/-RW drive

C

LOSE

OTHER

PROGRAMS

CD-RW and DVD+/-RW drives must receive a

steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the drive.

T

URN

OFF

S

LEEP

S

TATE

IN

W

INDOWS

BEFORE

WRITING

TO

A

C D / D V D

DISC

See "Power Management Modes" on page 56 for information on sleep modes.

C

HANGE

THE

WRITE

SPEED

TO

A

SLOWER

RATE

See the help files for your CD

or DVD creation software.

The drive tray cannot eject

1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front

of the drive, then push firmly until the tray is partially ejected.

3 Gently pull out the tray until it stops.

The drive makes an unfamiliar scraping or grinding sound

Ensure that the sound is not caused by the program that is running.

Ensure that the disc is inserted properly.

Hard drive problems

A

LLOW

THE

COMPUTER

TO

COOL

BEFORE

TURNING

IT

ON

A hot hard drive may

prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.

Windows XP:

1 Click Start and click My Computer.
2 Right-click Local Disk C:.
3 Click Properties→Tools→ Check Now.
4 Click Scan for and attempt recovery of bad sectors and click Start.

Windows Vista:

1 Click the Windows Vista Start button

and click Computer.

2 Right-click Local Disk C:.

book.book Page 120 Friday, October 19, 2007 2:03 PM