Hard drive problems – Dell Vostro 1000 (Mid 2007) User Manual
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120
Troubleshooting
Problems writing to a CD-RW or DVD+/-RW drive
C
LOSE
OTHER
PROGRAMS
—
CD-RW and DVD+/-RW drives must receive a
steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the drive.
T
URN
OFF
S
LEEP
S
TATE
IN
W
INDOWS
BEFORE
WRITING
TO
A
C D / D V D
DISC
—
See "Power Management Modes" on page 56 for information on sleep modes.
C
HANGE
THE
WRITE
SPEED
TO
A
SLOWER
RATE
—
See the help files for your CD
or DVD creation software.
The drive tray cannot eject
1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front
of the drive, then push firmly until the tray is partially ejected.
3 Gently pull out the tray until it stops.
The drive makes an unfamiliar scraping or grinding sound
•
Ensure that the sound is not caused by the program that is running.
•
Ensure that the disc is inserted properly.
Hard drive problems
A
LLOW
THE
COMPUTER
TO
COOL
BEFORE
TURNING
IT
ON
—
A hot hard drive may
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
Windows XP:
1 Click Start and click My Computer.
2 Right-click Local Disk C:.
3 Click Properties→Tools→ Check Now.
4 Click Scan for and attempt recovery of bad sectors and click Start.
Windows Vista:
1 Click the Windows Vista Start button
and click Computer.
2 Right-click Local Disk C:.
book.book Page 120 Friday, October 19, 2007 2:03 PM