beautypg.com

Identifying system board model number – Dell PowerEdge C8000 User Manual

Page 221

background image

Troubleshooting

221

17 Turn off the sled and attached peripherals.
18 Remove the sled from the enclosure. See "Removing a Sled" on page 143.
19 Remove the cooling shroud. See "Removing the Cooling Shroud" on

page 151.

20 Replace processor 1 with processor 2. See "Installing a Processor" on

page 158.

21 Repeat step 13 through step 16.

If you have tested both the processors and the problem persists, the system

board is faulty. See "Getting Help" on page 241.

Identifying System Board Model Number

1 Press immediately after a power-on or reboot to enter System

Setup.

2 In the Main menu look for the ePPID entry.

3 The first 8 digits (

CN09N44V

)

of the ePPID number represents the system

board model number and the remaining 14 digits represents the code for

the system’s piece part identification code.