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Automated order-status service, Dell enterprise training, Problems with your order – Dell Serial Attached SCSI 6iR Integrated and Adapter User Manual

Page 61: Product information

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Getting Help

59

Dell Marketing and Sales e-mail addresses

[email protected] (Asian/Pacific countries only)

[email protected] (Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com/

Log in as user:

anonymous

, and use your e-mail address as your password.

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can
go to support.dell.com, or you can call the automated order-status service.
A recording prompts you for the information needed to locate and report on
your order. See the contact information for your region.

Dell Enterprise Training

Dell Enterprise training is available; see www.dell.com/training for more
information. This service may not be offered in all locations.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or
incorrect billing, contact Dell for customer assistance. Have your invoice or
packing slip available when you call. See the contact information for your
region.

Product Information

If you need information about additional products available from Dell, or if you
would like to place an order, visit the Dell website at www.dell.com. For the
telephone number to call to speak to a sales specialist, see the contact
information for your region.

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