Dell Serial Attached SCSI 6iR Integrated and Adapter - Manual (Page 8)

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Contents
7 Troubleshooting
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49
BIOS Boot Order . . . . . . . . . . . . . . . . . . . . . 49
General Problems . . . . . . . . . . . . . . . . . . . . 49
Physical Disk Related Issues . . . . . . . . . . . . . . 50
Configuration Utility Error Messages . . . . . . . . . . 51
BIOS Error Messages . . . . . . . . . . . . . . . . . . 52
A Updating the Firmware . . . . . . . . . . . . . 55
Firmware Update Utility . . . . . . . . . . . . . . . . . 55
B Getting Help . . . . . . . . . . . . . . . . . . . . . . 57
Obtaining Assistance . . . . . . . . . . . . . . . . . . 57
Technical Support and Customer Service . . . . . 58
Online Services . . . . . . . . . . . . . . . . . . . 58
Automated Order-Status Service . . . . . . . . . . 59
Dell Enterprise Training . . . . . . . . . . . . . . . . . 59
Problems With Your Order . . . . . . . . . . . . . . . . 59
Product Information . . . . . . . . . . . . . . . . . . . 59
Returning Items for Warranty Repair or Credit . . . . . 60
Before You Call . . . . . . . . . . . . . . . . . . . . . . 60
book.book Page 6 Monday, September 15, 2008 2:47 PM