Dell Serial Attached SCSI 6iR Integrated and Adapter - Manual (Page 53)

Troubleshooting
51
Configuration Utility Error Messages
NOTE:
These error messages are displayed inside the Configuration Utility.
Restart your system and retry if you encounter any of these.
NOTE:
If the error message continues to be displayed even after following the
steps mentioned in Table 7-3 for the resolution of the error, contact Dell Support for
advanced troubleshooting. For information on how to contact Dell Technical
Support, see "Getting Help" on page 57.
Table 7-3. Configuration Utility Error Messages
Message Meaning and Suggested Solution
An error occurred while
reading non-volatile
settings.
An error reading any one of a number of settings
from the firmware. Reseat the controller and
reboot.
An error occurred while
reading current
controller settings.
Controller setup and initialization has failed.
Reboot the system.
Advanced Device
Properties settings not
found.
Failed to read vital configuration page from
firmware. Reflash the firmware and reboot.
Error obtaining PHY
properties configuration
information.
Failed to read vital configuration page from
firmware.Reflash the firmware and reboot.
Configuration Utility
Options Image
checksum error.
Failed to properly read Configuration Utility
options from flash. Restart and retry. If the issue
persists, reflash the firmware on the controller.
Can't load default
Configuration Utility
options.
Failed to allocate memory for Configuration
Utility options structure.
An error occurred while
writing non-volatile
settings.
An error occurred while writing one or more
settings to the firmware.
book.book Page 51 Monday, September 15, 2008 2:47 PM