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The continue button is unavailable – Dell P513w All In One Photo Printer User Manual

Page 106

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The Continue button is unavailable

Try the following solutions in the order they appear until the Continue button becomes active and can be clicked:

C

HECK

IF

THE

USB

CABLE

IS

SECURELY

PLUGGED

INTO

THE

USB

PORTS

ON

BOTH

THE

COMPUTER

AND

THE

PRINTER

USB ports are marked with the

symbol.

M

AKE

SURE

THAT

THE

PRINTER

IS

PLUGGED

IN

AND

TURNED

ON

Check to see if the button is lit. If you have just turned on the printer, then you might need to disconnect the
USB cable and reconnect it.

M

AKE

SURE

THAT

THE

USB

PORT

ON

THE

COMPUTER

IS

WORKING

Test the USB port by connecting other devices to it. If you can successfully use other devices from the port, then
the port is working.

If the USB port on the computer is not working, then try using the other USB ports on the computer.

M

AKE

SURE

THAT

THE

USB

CABLE

IS

WORKING

Try using a different USB cable. If you are using a cable longer than 10 feet, then try using a shorter cable.

M

AKE

SURE

THAT

YOU

ARE

USING

THE

CORRECT

CD

FOR

YOUR

PRINTER

MODEL

Compare the printer model on the CD to the printer model on the printer. The numbers should either match exactly
or be within the same series.

If you have any doubts, look for an updated version of the printer software on our Web site. For more information,
see “Installing the printer software” in the User's Guide. You can access the User's Guide from the link at the bottom
of the installation screen.

R

ECONNECT

THE

POWER

SUPPLY

1

Turn off the printer.

2

Unplug the power cord from the power outlet.

3

Remove the power supply from the back of the printer and then plug it back in.

4

Plug the power cord back into the power outlet.

5

Turn on the printer, and then resume the installation on your computer.

T

RY

RUNNING

THE

INSTALLER

AGAIN

1

Close the installer.

2

Remove the CD, and then restart the computer.

3

Insert the CD and then run the installer again.

Troubleshooting

106