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Resolving software and hardware incompatibilities – Dell Dimension 2300 User Manual

Page 58

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58

Advanced Troubleshooting

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.dell.com | support.dell.com

2

When the ResourceCD installation program starts, follow the prompts

on the screen.

3

When the InstallShield Wizard Complete window appears, remove

the ResourceCD and click Finish to restart the computer.

4

When you see the Windows desktop, reinsert the ResourceCD into

the CD or DVD drive.

5

At the Welcome Dell System Owner screen, click Next.

HINT: The ResourceCD

displays drivers only for
hardware that came on
your computer. If you
installed additional
hardware, those drivers
might not be displayed by
the ResourceCD. If those
drivers are not displayed,
exit the ResourceCD
program. For drivers
information, see the
documentation that came
with that product.

A message stating that the ResourceCD is detecting hardware in your

computer appears.
The drivers that are used by your computer are automatically displayed

in the My Drivers—The ResourceCD has identified these

components in your system window.

6

Click the driver that you want to reinstall and follow the instructions

on the screen.

If a particular driver is not listed, then that driver is not required by your

operating system.

Resolving Software and Hardware

Incompatibilities

Microsoft

®

Windows

®

XP IRQ conflicts occur if a device either is not

detected during the operating system setup or is detected but incorrectly
configured.

To check for conflicts on a computer running Windows XP:

1

Click the Start button, and then click Control Panel.

2

Click Performance and Maintenance, and then click System.

3

Click the Hardware tab, and then click Device Manager.

4

In the Device Manager list, check for conflicts with the other devices.
Conflicts are indicated by a yellow exclamation point (

!

) beside the

conflicting device or a red

X

if the device has been disabled.

5

Double-click any conflicting device listed to bring up the Properties

window to determine what needs to be reconfigured or removed from

the Device Manager.
Resolve these conflicts before checking specific devices.