Dell Dimension 2300 - Manual (Page 47)

Solving Problems 47
Scanner Problems
HINT: Dell does not
cover the scanner’s
warranty. If you need
technical assistance for
your scanner, call the
scanner’s manufacturer.
See the scanner
documentation for the
correct phone number.
C HE C K T H E S C A NN E R D O C UM E NT A T I O N — See the scanner
documentation for setup and troubleshooting information.
U N LO C K THE S C A NN E R — Ensure that your scanner is unlocked if it has a
locking tab or button.
R E S T A R T THE C O MP U T E R A ND T R Y THE S C A NN ER A G AI N
C HE C K T H E C A BL E C O NN E C T IO N S —
• If your scanner has a power cable, ensure that the power cable is firmly
connected to a working electrical outlet and that the scanner is turned on.
• Ensure that the scanner cable is firmly connected to the computer and to the
scanner.
V E RI F Y T H A T THE S C A NN E R I S R E C O G NI Z E D B Y M I C R O S O FT ®
W I ND O W S ® —
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
R E I NS T AL L THE S C A NN E R D R IV E R — See the scanner documentation for
instructions.