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Video and monitor problems, If the screen is blank – Dell Dimension 2300 User Manual

Page 50

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50

Solving Problems

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.dell.com | support.dell.com

Video and Monitor Problems

If the screen is blank

HINT: See the monitor

documentation for
troubleshooting
procedures.

D

IS AB L E

D I GI T A L

M OD E

— Your headphones do not work if the CD drive is

operating in digital mode. To disable digital mode:

1

Click the Start button, click Control Panel, and then click Sounds, Speech,

and Audio Devices.

2

Click Sounds and Audio Devices.

3

Click the Hardware tab.

4

Double-click the name of your CD drive.

5

Click the Properties tab.

6

Uncheck the Enable digital CD audio for this CD-ROM device box.

You may also need to change the playback mode in Windows Media Player:

1

Click the Start button, point to All Programs, and then point to Windows

Media Player.

2

Click Tools.

3

Click Options.

4

Click the Devices tab.

5

Double-click the name of your CD or DVD drive, and then select Analog as

playback mode.

C

HE C K

T H E

M O NI T O R

P O W E R

L IG H T

— If the power light is off, firmly

press the button to ensure that the monitor is turned on. If the power light is lit

or blinking, the monitor has power. If the power light is blinking, press a key on

the keyboard or move the mouse.

C

HE C K

T H E

M O NI T O R

C A B L E

C O N NE C T I ON

— Check the connector for

bent or broken pins. (It is normal for monitor cable connectors to have missing

pins.) Ensure that the video cable is connected as shown on the setup diagram for

your computer.

T

E S T

THE

EL E CT RI C A L

OU T LE T

— Ensure that the electrical outlet is

working by testing it with another device, such as a lamp.