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Dell Dimension 2300 User Manual

Page 57

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Advanced Troubleshooting

57

Reinstalling drivers

NOTICE: The Dell Support website and your

Dell Dimension ResourceCD

provide approved drivers for Dell™ computers. If you install drivers obtained
from other sources, your computer might not work correctly.

Using Windows

XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver,
use Windows XP Device Driver Rollback to replace the driver with the
previously installed version.

To use Device Driver Rollback:

1

Click the Start button and click Control Panel.

2

In the Control Panel window, under Pick a Category, click

Performance and Maintenance.

3

In the Performance and Maintenance window, click System.

4

In the System Properties screen, click the Hardware tab.

5

Click Device Manager.

6

In the Device Manager window, right-click the device for which the

new driver was installed, and then click Properties.

7

Click the Drivers tab.

8

Click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System
Restore (see page 54) to return your operating system to the operating state
it was in before you installed the new driver.

Using the Dell Dimension ResourceCD

If using Device Driver Rollback or System Restore (see page 54) does not
resolve the problem, then reinstall the driver from the Dell Dimension
ResourceCD
:

1

With the Windows desktop displayed, insert the ResourceCD into the

CD or DVD drive.
If this is your first time to use the ResourceCD, go to step 2. If not, go

to step 5.