Dell Dimension 2300 - Manual (Page 41)

Solving Problems 41
General hardware problems
If your computer exhibits one or more of the following symptoms, a device
conflict may exist:
• Your computer locks up, particularly while using a specific device.
• A recently added device does not work.
• A sound card emits noise or demonstrates other problems.
• Unintelligible characters print from the printer.
• The mouse pointer does not move or "stutters" when it moves.
• Messages appear stating that the computer is not operating at
maximum performance.
• Errors occur and programs crash for no apparent reason.
• Nothing displays on the monitor.
Keyboard Problems
R E M O VE A NY R E C E NT L Y AD D E D HA R D WA RE T O S E E I F IT R E S O L V E S
THE C O NF L I CT — If removing the hardware resolves the conflict, see the
hardware documentation for configuration and troubleshooting instructions. If
the problem persists, contact the hardware manufacturer for technical assistance.
C HE C K Y O U R O P E R A T IN G S Y S T E M D O C UM E NT A T I O N F O R A DD I T I O NA L
T R O UB L E S H O O T I NG I N FO R MA T I O N
C HE C K F O R IN T E R RU P T R E Q U ES T C O N F L I C T S — See page 58.
R E S T A R T THE C O MP U T E R —
• If the mouse is functioning, shut down the computer (see page 27) through
the Start menu. After the computer shuts down, press the power button to
restart the computer.
• If the computer does not respond to a keystroke or the mouse, press the power
button for at least 8 to 10 seconds until the computer turns off. Press the
power button again to restart the computer.