Dell Dimension 2300 - Manual (Page 120)

120 Appendix
www
.dell.com | support.dell.com
SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, SO THE
PRECEDING EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Dell’s two-year limited warranty only. For provisions of any service contract covering your
system, see your invoice or the separate service contract that you will receive.
If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange
Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material Authorization
Number, Dell must receive the product(s) for repair prior to the expiration of the warranty period in order for the
repair(s) to be covered by the limited warranty.
Three-Year Limited Warranty (Canada Only)
Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new
or equivalent to new in accordance with industry-standard practices. Dell warrants that the hardware products it
manufactures will be free from defects in materials and workmanship. The warranty term is three years beginning
on the date of invoice, as described in the following text.
Damage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited
warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical
power, servicing not authorized by Dell, usage not in accordance with product instructions, failure to perform
required preventive maintenance, and problems caused by use of parts and components not supplied by Dell.
This limited warranty does not cover any items that are in one or more of the following categories: software;
external devices (except as specifically noted); accessories or parts added to a Dell system after the system is
shipped from Dell; accessories or parts added to a Dell system through Dell’s system integration department;
accessories or parts that are not installed in the Dell factory; or Dell Software and Peripherals products. Monitors,
keyboards, and mice that are Dell-branded or that are included on Dell’s standard price list are covered under this
limited warranty; all other monitors, keyboards, and mice (including those sold through the Dell Software and
Peripherals program) are not covered. Batteries for portable computers are covered only during the initial one-year
period of this limited warranty.
Limited Warranty Coverage During Year One
During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this
limited warranty that are returned to Dell’s facility. To request warranty service, you must contact Dell’s Customer
Technical Support within the warranty period. To request warranty service, you must contact Dell’s Customer
Technical Support within the warranty period. See "Contacting Dell" on page 93 to find the appropriate contact
information for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material
Authorization Number. You must ship the products back to Dell in their original or equivalent packaging, prepay
shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Dell will ship the
repaired or replacement products to you freight prepaid if you use an address in Canada, where applicable.
Shipments to other locations will be made freight collect.
NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage
device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not
accept liability for lost data or software.
Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various
manufacturers in performing warranty repairs and building replacement products. If Dell repairs or replaces a
product, its warranty term is not extended.