Dell Dimension 2300 - Manual (Page 119)

Appendix 119
Limited Warranty Coverage During Year One
During the one-year period beginning on the invoice date, Dell will repair or replace products covered under this
limited warranty that are returned to Dell's facility. To request warranty service, you must contact Dell’s Customer
Technical Support within the warranty period. See "Contacting Dell" on page 93 to find the appropriate contact
information for obtaining customer assistance. If warranty service is required, Dell will issue a Return Material
Authorization Number. You must ship the products back to Dell in their original or equivalent packaging, prepay
shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Dell will ship the
repaired or replacement products to you freight prepaid if you use an address in Canada, where applicable.
Shipments to other locations will be made freight collect.
NOTE: Before you ship the product(s) to Dell, back up the data on the hard drive(s) and any other storage
device(s) in the product(s). Remove any removable media, such as floppy disks, CDs, or PC Cards. Dell does not
accept liability for lost data or software.
Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various
manufacturers in performing warranty repairs and building replacement products. If Dell repairs or replaces a
product, its warranty term is not extended.
Limited Warranty Coverage During Year Two
During the second year of this limited warranty, Dell will provide, on an exchange basis and subject to Dell’s
Exchange Policy in effect on the date of the exchange, replacement parts for the Dell hardware product(s) covered
under this limited warranty when a part requires replacement. You must report each instance of hardware failure to
Dell’s Customer Technical Support in advance to obtain Dell’s concurrence that a part should be replaced and to
have Dell ship the replacement part. Dell will ship parts (freight prepaid) if you use an address in Canada, where
applicable. Shipments to other locations will be made freight collect. Dell will include a prepaid shipping container
with each replacement part for your use in returning the replaced part to Dell. Replacement parts are new or
reconditioned. Dell may provide replacement parts made by various manufacturers when supplying parts to you.
The warranty term for a replacement part is the remainder of the limited warranty term.
You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning
replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will
be in accordance with Dell’s Exchange Policy in effect on the date of the exchange.
You accept full responsibility for your software and data. Dell is not required to advise or remind you of appropriate
backup and other procedures.
General Provisions
DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED IN THIS
LIMITED WARRANTY STATEMENT. DELL DISCLAIMS ALL OTHER WARRANTIES AND
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON IMPLIED
WARRANTIES OR CONDITIONS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO
REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. THESE
WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION).
DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED
WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR
PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.