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Error messages – Dell XPS M1330 (M1330, Mid 2007) User Manual

Page 98

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98

Troubleshooting

Error Messages

Fill out the "Diagnostics Checklist" on page 163 as you complete these checks.

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the Product Information Guide.

If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.

A

UXILIARY

DEVICE

FAILURE

The touch pad or external mouse may be faulty.

For an external mouse, check the cable connection. Enable the Pointing
Device option in the system setup program (see "Dell Technical Support
Policy (U.S. Only)" on page 173). If the problem persists, contact Dell (see
"Contacting Dell" on page 164).

B

AD

COMMAND

OR

FILE

NAME

Ensure that you have spelled the command

correctly, put spaces in the proper place, and used the correct pathname.

C

ACHE

DISABLED

DUE

TO

FAILURE

The primary cache internal to the

microprocessor has failed. Contact Dell (see "Contacting Dell" on page 164).

C D

DRIVE

CONTROLLER

FAILURE

The CD drive does not respond to

commands from the computer (see "Drive Problems" on page 94).

D

ATA

ERROR

The hard drive cannot read the data (see "Drive Problems" on

page 94).

D

ECREASING

AVAILABLE

MEMORY

One or more memory modules may be

faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them (see "Memory" on page 137).

D

ISK

C :

FAILED

INITIALIZATION

The hard drive failed initialization. Run the

hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 87).

D

RIVE

NOT

READY

The operation requires a hard drive in the bay before it

can continue. Install a hard drive in the hard drive bay (see "Hard Drive" on
page 129).

E

RROR

READING

P C M C I A

CARD

The computer cannot identify the

ExpressCard. Reinsert the card or try another card (see "Using ExpressCards"
on page 67).

E

XTENDED

MEMORY

SIZE

HAS

CHANGED

The amount of memory recorded in

NVRAM does not match the memory installed in the computer. Restart the
computer. If the error appears again, contact Dell (see "Contacting Dell" on
page 164).

book.book Page 98 Tuesday, October 7, 2008 6:00 PM