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Dell XPS M1330 (M1330, Mid 2007) User Manual

Page 90

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90

Troubleshooting

Dell Diagnostics Main Menu

After the Dell Diagnostics loads and the Main Menu screen appears, click the
button for the option you want.

NOTE:

It is recommended that you select

Test

System

to run a complete test

on your computer.

After you have selected the

Test

System

option from the main menu, the

following menu appears.

NOTE:

It is recommended that you select

Extended Test

from the menu

below to run a more thorough check of the devices in the computer.

For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and problem
description exactly as it appears and follow the instructions on the screen. If you
cannot resolve the problem, contact Dell (see "Contacting Dell" on page 164).

NOTE:

The Service Tag for your computer is located at the top of each test screen.

When contacting Dell support, have your Service Tag ready.

Option

Function

Test Memory

Run the stand-alone memory test

Test System

Run System Diagnostics

Exit

Exit the Diagnostics

Option

Function

Express Test

Performs a quick test of system devices. The test typically takes
10 to 20 minutes and requires no interaction on your part. Run
Express Test first to increase the possibility of tracing the
problem quickly.

Extended Test

Performs a thorough check of system devices. The test typically
takes an hour or more and periodically requires your input to
answer specific questions.

Custom Test

Tests a specific device in the system and can be used to
customize the tests you want to run.

Symptom Tree

Lists a number of common symptoms and allows you to select a
test based on the symptom of the problem you are having.

book.book Page 90 Tuesday, October 7, 2008 6:00 PM