Dell XPS M1330 (M1330, Mid 2007) - Manual (Page 8)

8
Contents
12 Troubleshooting
. . . . . . . . . . . . . . . . . . . .
87
Dell Technical Update Service . . . . . . . . . . . . . 87
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 87
Dell Support Center . . . . . . . . . . . . . . . . . . . 91
Dell Support 3 . . . . . . . . . . . . . . . . . . . . 92
Dell PC Tune-Up . . . . . . . . . . . . . . . . . . 93
Dell PC CheckUp . . . . . . . . . . . . . . . . . . 93
Dell Network Assistant . . . . . . . . . . . . . . . 94
DellConnect . . . . . . . . . . . . . . . . . . . . . 94
Drive Problems . . . . . . . . . . . . . . . . . . . . . 94
Optical drive problems . . . . . . . . . . . . . . . 95
Hard drive problems . . . . . . . . . . . . . . . . 96
E-Mail, Modem, and Internet Problems . . . . . . . . . 96
Error Messages . . . . . . . . . . . . . . . . . . . . . 98
ExpressCard Problems . . . . . . . . . . . . . . . . . 103
IEEE 1394 Device Problems . . . . . . . . . . . . . . . 103
Keyboard Problems . . . . . . . . . . . . . . . . . . . 104
External Keyboard problems . . . . . . . . . . . . 104
Unexpected characters . . . . . . . . . . . . . . 105
Lockups and Software Problems . . . . . . . . . . . . 105
The computer does not start . . . . . . . . . . . . 105
The computer stops responding . . . . . . . . . . 105
A program stops responding or
crashes repeatedly
. . . . . . . . . . . . . . . . . 106
A program is designed for an earlier
Microsoft Windows operating system
. . . . . . . 106
A solid blue screen appears . . . . . . . . . . . . 106
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