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Understanding display messages, Paper jam-related messages – Dell B1265dnf Mono Laser Printer MFP User Manual

Page 87

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87

4. Troubleshooting

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status

or errors. Refer to the tables below to understand the messages’ and their

meaning, and correct the problem, if necessary.

If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.

When you call for service, provide the service representative with the
contents of display message.

Some messages may not appear on the display depending on the
options or models.

[error number] indicates the error number.

[tray type] indicates the tray number.

9

Paper Jam-related messages

Message

Meaning

Suggested solutions

Document jam

Remove jam

The loaded original
document has
jammed in the
document feeder.

Clear the jam (see
"Clearing original
document jams" on
page 76).

Paper Jam

in tray

Paper has jammed in
the paper feed area.

Clear the jam (see "In
tray" on page 80).

Paper Jam

in Manual Feeder

Paper has jammed in
the manual feeder.

Clear the jam (see "In the
manual tray" on page
81).

Paper Jam

inside machine

Paper has jammed in
the inside machine.

Clear the jam (see "Inside
the machine" on page
82).

Paper Jam

in exit area

Paper has jammed in
the paper exit area.

Clear the jam (see "In the
exit area" on page 83).

Paper Jam

bottom of duplex

Paper Jam top of duplex

Paper has jammed in
the duplex area.

Clear the jam (see "In the
duplex unit area" on
page 84).

Message

Meaning

Suggested solutions