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Printing quality problems – Dell B1265dnf Mono Laser Printer MFP User Manual

Page 208

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Printing quality problems

208

6. Troubleshooting

Loose toner

Clean the inside of the machine (see "Cleaning the machine" on page 69).

Check the paper type and quality.

Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 66).

If the problem persists, the machine may require repair. Contact a service representative.

Character voids

Character voids are white areas within parts of characters that should be solid black:

If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character
voids are normal.

You may be printing on the wrong surface of the paper. Remove the paper and turn it around.

The paper may not meet paper specifications.

Horizontal stripes

If horizontally aligned black streaks or smears appear:

The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.

The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on
page 66).

If the problem persists, the machine may require repairing. Contact a service representative.

Condition

Suggested solutions

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