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Disabling a forgotten password – Dell PowerEdge VRTX User Manual

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Item

Connector

Description

15

STORAGE

PCIe extender card/storage controller card connector

16

USB2

USB connector

17

USB1

USB connector

Disabling A Forgotten Password

The server modules software security features include a system password and a setup password. The password jumper

enables these password features or disables them, and clears any password(s) currently in use.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.

1.

Remove the server module from the enclosure.

2.

Open the server module.

3.

Remove the system board to gain access to the jumpers.

4.

Relocate the jumper plug to disable the password feature.

5.

Reinstall the system board.

6.

Close the server module.

7.

Install the server module in the enclosure.
When the server module is on, the power-on indicator is solid green. Allow the server module to finish booting.
The existing passwords are not disabled (erased) until the system boots with the password removed. However,
before you assign a new system and/or setup password, you must reinstall the password jumper.

NOTE: If you assign a new system and/or setup password with the jumper removed, the system disables the
new password(s) the next time it boots.

8.

Remove the server module from the enclosure.

9.

Open the server module.

10. Remove the system board to gain access to the jumpers.

11. Relocate the jumper plug to enable the password feature.

12. Reinstall the system board.

13. Close the server module.

14. Install the server module in the enclosure.

15. Assign a new system and/or setup password.

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