Scanner problems – Dell XPS M140 (MXC051, Late 2005) User Manual
Page 93

Solving Problems
93
E
N SU RE
T H A T
T H E
P RI N T ER
I S
TU RN E D
O N
C
H E C K
T H E
P RI N T ER
C A B L E
CO N NE C T I O N S
—
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
T
E ST
T H E
E L E CT R I C A L
O U T L E T
—
Ensure that the electrical outlet is working by testing it with
another device, such as a lamp.
V
E RI F Y
TH A T
T H E
P R I N T E R
I S
R E C O G N I Z ED
B Y
W
I ND O WS
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1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3 Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the
following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to
the following port(s): setting is USB.
R
E I N S T A L L
T H E
P RI N TE R
D R I V E R
—
See the printer documentation for instructions
Scanner Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTE:
If you need technical assistance for your scanner, contact the scanner’s manufacturer.
C
H E C K
T H E
P RI N T ER
D O CU ME N T A T I O N
—
See the printer documentation for setup and
troubleshooting information.
C
H E C K
T H E
S CA NN E R
D O C U ME N T A T I O N
—
See the scanner documentation for setup and
troubleshooting information.
U
N L O CK
T H E
SC A N N E R
—
Ensure that your scanner is unlocked if it has a locking tab or button.
R
E S T A RT
T H E
C O M PU T E R
A N D
T RY
T H E
SC A N N E R
A G A I N
C
H E C K
T H E
C A B L E
CO N N E C T I O N S
—
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
V
E RI F Y
TH A T
T H E
S C A N N E R
I S
R E C O G N I ZE D
B Y
M
IC RO SOF T
W
INDO WS
—
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
R
E I N S T A L L
T H E
S CA NN E R
D R I V E R
—
See the scanner documentation for instructions.
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