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Dell XPS M140 (MXC051, Late 2005) User Manual

Page 13

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Finding Information

13

• Solutions — Troubleshooting hints and tips, articles

from technicians, and online courses, frequently asked

questions

• Community — Online discussion with other Dell

customers

• Upgrades — Upgrade information for components, such

as memory, the hard drive, and the operating system

• Customer Care — Contact information, service call and

order status, warranty, and repair information

• Service and support — Service call status and support

history, service contract, online discussions with

technical support

• Reference — Computer documentation, details on my

computer configuration, product specifications, and

white papers

• Downloads — Certified drivers, patches, and software

updates

Dell Support Website — support.dell.com

NOTE:

Select your region to view the appropriate support

site.

NOTE:

Corporate, government, and education customers

can also use the customized Dell Premier Support website at

premier.support.dell.com.

• Notebook System Software (NSS)— If you reinstall the

operating system for your computer, you should also

reinstall the NSS utility. NSS provides critical updates

for your operating system and support for Dell™

3.5-inch USB floppy drives, Intel

®

Pentium

®

M

processors, optical drives, and USB devices. NSS is

necessary for correct operation of your Dell computer.

The software automatically detects your computer and

operating system and installs the updates appropriate

for your configuration.

To download Notebook System Software:

1

Go to support.dell.com and click Downloads.

2

Enter your Service Tag or product model.

3

In the Download Category drop-down menu, click All.

4

Select the operating system and operating system

language for your computer, and click Submit.

5

Under Select a Device, scroll to System and

Configuration Utilities, and click Dell Notebook System

Software.

• How to use Windows XP
• How to work with programs and files
• How to personalize my desktop

Windows Help and Support Center

1

Click the Start button and click Help and Support.

2

Type a word or phrase that describes your problem and

click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

What Are You Looking For?

Find It Here

book.book Page 13 Wednesday, October 26, 2005 1:00 PM