Dell enterprise training and certification, Technical support service, Autotech service – Dell PowerVault 221S (SCSI) User Manual
Page 38: Automated order-status service
Getting Help: Dell PowerVault 220S and 221S Systems Installation and Troubleshooting Guide
file:///C|/Users/rishi_sood/Desktop/220s/en/it/6f704c61.htm[3/7/2013 12:07:23 PM]
www.dell.ca (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user:anonymous, and use your e-mail address as your password.
Electronic Support Service
[email protected] (Asian/Pacific countries only)
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
Electronic Quote Service
[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)
Electronic Information Service
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by
Dell customers about their portable and desktop computer systems.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical
support service. See the contact information for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the
automated order-status service. A recording prompts you for the information needed to locate and report on your order. See
the contact information for your region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware.
Our technical support staff use computer-based diagnostics to provide fast, accurate answers.
To contact Dell's technical support service, see "
" and then see the contact information for your region.
Dell Enterprise Training and Certification
Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may
not be offered in all locations.