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Dell PowerVault 221S (SCSI) User Manual

Page 27

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Troubleshooting: Dell PowerVault 220S and 221S Systems Installation and Troubleshooting Guide

file:///C|/Users/rishi_sood/Desktop/220s/en/it/6f704c51.htm[3/7/2013 12:07:22 PM]

When a problem exists with the storage system, one or more of the following events occur:

Amber shelf fault LED is illuminated

Audible alarm sounds (when enabled)

Drive(s) not seen during the host boot

If any of these events occur, perform the following diagnostic steps:

1. Is the green AC status LED indicator on the power supply(s) illuminated? (See

Figure 1-7

.)

No. See "

Troubleshooting a Power Supply

."

Yes. Go to

step 2

.

2. Are the following system components updated with the latest firmware and device drivers?

Enclosure EMM

Hard-disk drives

Host bus adapter or PERC

No. Download the latest firmware and/or drivers from support.dell.com.

Yes. Go to

step 3

.

3. Is the amber over-temperature LED on the front of the system illuminated? (See

Figure 1-2

.)

No. Go to

step 4

.

Yes. One or more temperature sensors are in the warning range. Check environmental conditions (high ambient

temperatures, ventilation blockage, etc.) and cooling modules for failures. Replace failed cooling modules (see

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