Amico SSM Monitor Arms (Side to Side) - Manual (Page 25)

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Section 5:
Maintenance, Troubleshooting and Product Classification
Troubleshooting Guide
Symptom Possible cause Solution
• Too easy or too difficult to tilt the
monitor up and down
• Excessively loosened or tightened
hardware.
• Weight of the monitor is not compatible
with the arm
Please see “tilt” section of the manual (See
page 21) or use an arm with a compatible
rating
• Too easy or too difficult to twist the
monitor left and right
• Excessively loosened or tightened
hardware.
• Damaged hardware.
Please see “Monitor mounting” section of
the manual(See page 12 - 18)
• Too easy or too difficult to turn the
monitor left and right
• Excessively loosened or tightened
hardware.
• Damaged hardware.
Please see “Monitor Head Rotation” section
of the manual(See page 22)
• The SSM arm is not secure and is
rocking slightly.
• Loosened/ damaged hardware Perform preventive maintenance or please
contact Amico Accessories.
• The SSM arm is angled to the side and
no longer straight
• Bent/damaged SSM arm
• Load outside duty range
• Loosened/ damaged hardware Perform preventive maintenance, check
the load is within weight range of the arm,
or please contact Amico Accessories.
• Shelf plunger pin does not engage • Plunger pin is locked Twist the plunger
If the above solutions do not solve your symptoms or are in need of parts/hardware, please contact Amico Accessories,
1-877-264-2697