Bully Dog 4038x Sensor Docking Station - Manual (Page 39)

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Sensor Docking Station
More Information
FAQ
Q.
Why is the green status check light still blinking?
A.
Sporadic blink:
The power connection is not secure. Check and/or reseat the
power cable connections.
Constant blink:
The GT or WatchDog is not connecting. Update the GT or
WatchDog. Check and/or reseat the data connections.
• If the light continues to blink, contact technical support.
Contacting Technical Support
Before Calling Technical Support complete the following steps:
•Visit bullydog.com, click on the Support tab located at the top of the page and the select
“technical support” from the dropdown menu.
• If you questions aren’t anwered in the FAQ’s list, click on chat with a tech and fill out the required
information.
• All of the blank boxes must be filled out, including Company. If you wish, just type in “none”
under Company.
Technical Support is open Monday-Friday, 8 a.m. – 5 p.m., Mountain
Standard Time.
Light Duty: (940)783-9915
Heavy Duty: (888)844-6260
You should have all of the following items available when contacting
technical support:
• Your vehicle.
• Your Sensor Docking Station and GT or WatchDog.
• A computer with Internet access.
It is important NOT to be doing the following things when contacting
technical support:
• Driving
• Drinking
• Definitely don’t be doing both of the above…
that’s dangerous and illegal.