Rockwell Automation 6180P-xxxx Integrated Display Computers with Keypad User Manual - Manual (Page 50)

50 Rockwell Automation Publication 6180P-UM001C-EN-P - February 2014
Chapter 5 System Troubleshooting
Issues with the Add-in Card
• Is the card installed and configured correctly? Verify the jumper and other
configuration settings.
• Are the card cables properly connected?
• Is the add-in card recognized in Device Manager?
• A card issue not listed here? Refer to troubleshooting information
supplied by the add-in card manufacturer.
Issues with the Integrated Display
• Are the display contrast and brightness controls properly adjusted?
Try to correct the issue through auto adjust by pressing and holding the
two display brightness keys for a few seconds. These keys are on the front
panel keypad.
• Verify that the selected character color is not the same as the background
color.
• Try setting to the native resolution. Refer to Appendix A, Specifications .
Issues with an External Display
• Are the display contrast and brightness controls properly adjusted? Refer
to the operating system containing the video driver for set-up functions.
• Verify that the selected character color is not the same as the background
color.
• Is the display compatible with the selected video mode?
• Is the video cable properly connected?
• Is the video driver properly installed?
• Restart the computer with the external display connected and turned on.
• Is the display functioning properly? Verify display function by operating it
with another computer.