Pass-through upload/download problems, Troubleshooting appendix b, Passćthrough upload/download problems – Rockwell Automation 2711-KA1_KC1_TA1_TA4_TC1_TC4 PanelView Terminals for DOS/Windows User Manual

Page 94

Troubleshooting

Appendix B

B-4

The following table identifies some problems in uploading/downloading
files via the PLC-5 Pass-Through feature.

Problem

Cause

What to do

While attempting a PassĆThrough Download, an

error window appears with the message The

PassĆThrough utility was not found in the

specified PassĆThrough Directory".

The PassĆThrough utility was not installed in the

specified directory.

Verify that the PassĆThrough utility is installed in

the directory indicated in the Programming

Terminal Configuration menu. If the

PassĆThrough utility is not installed. you must

install it.

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While trying to download an application file,

PanelBuilder software appears to lock up, with

the message

Getting Terminal Data" flashing

on the screen.

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Programming Terminal Configuration" is not set

up properly.

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Wait a minute or two for the computer to display

a PROBLEM window with an Error code number.

(See below for what to do about the most

common Error Codes, 180 and 208.) Then

check that the Programming Terminal

Configuration is correct (see your PanelBuilder

Development Software User Manual, or the

PanelView 1200 Transfer Utility User Manual),

and try the download again.

If no PROBLEM window appears, reboot the

computer, then make sure your Programming

Terminal Configuration is correct, and try the

download again.

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While trying to download an application file, a

PROBLEM window appears, stating: Error

Code 180 was returned by the PassĆThrough

Utility".

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The PLCĆ5 is not communicating with the

PanelView 1200 terminal: the message PLC

communication lost" appears at the top of the

PanelView 1200 terminal screen.

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Make sure the PLCĆ5 is in RUN mode and is

configured to recognize the PanelView 1200

terminal on the remote I/O link. (See Auto

Config" in the PLCĆ5 6200 Series software

documentation.)

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The PassĆThrough Block Transfer assignment at

the target PanelView 1200 terminal has not been

assigned or is different than the assignment in

the application file selected.

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Configure the PassĆThrough Block Transfer

assignment from the terminal to match the

assignment from the application file selected.
If the target PanelView 1200 terminal has no

PassĆThrough Block Transfer assignment, you

must download the selected application file via

an RS-232 Upload/Download cable connected

directly between the computer and the

PanelView 1200 terminal, or set terminal

PassĆThrough Download Options address

source to Manual.
If the PassĆThrough Block Transfer assignment

at the target PanelView 1200 terminal is

different, change the assignment in the selected

application file to match the assignment in the

PanelView 1200 terminal.

The model or revision of PLC does not support

PassĆThrough Block Transfer.

Use a compatible model or revision of PLC.

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Data Highway Plus cable is disconnected.

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Ensure the cable is securely connected at both

ends; try the download again.

While trying to upload or download with rack

numbers 10 or greater, a PROBLEM window

appears, stating Error Code 163 was returned

by the PassĆThrough Utility".

The PLC is unable to find rack because of wrong

PassĆThrough Utility.

Ensure you are using PassĆThrough Utility 3.01.

PassĆThrough

Upload/Download Problems