Rockwell Automation 1790P-4R0 CompactBlock LDX I/O RTD/Resistance Input Module - Manual (Page 50)

Publication 1790-UM002A-EN-P
4-6 Diagnostics and Troubleshooting
Contacting Rockwell
Automation If you need to contact Rockwell Automation for assistance, please have
the following information available when you call:
•
a clear statement of the problem, including a description of what the
system is actually doing. Note the LED state; also note input and
output image words for the module.
•
a list of remedies you have already tried
•
processor type and firmware number (See the label on the processor)
•
hardware types in the system, including all I/O modules
•
fault code if the processor is faulted
Chapter Summary In this chapter, you learned how to perform diagnostic and
troubleshooting on the 1790D/4R0/T4R0 and 1790P-TR40 RTD/resistance
modules. See the appendixes for module specifications, binary number
information, and module configuration for PROFIBUS.