Quadrox WebCCTV Installation Manual - Manual (Page 34)

WebCCTV Installation Manual 34
Version 4.4 Series
3 Upgrading and Restoring WebCCTV
3.1 Upgrading WebCCTV software
The WebCCTV software (and related installed components: Alarm, POS, SHS) can be
upgraded at all times when a new version is available and this without losing your settings and
recordings. This is done by the the ProductUpdate tool and works for version 4.0.4.0 and
higher. The ProductUpdate is a standalone InstallShield-based application that updates the
currently installed WebCCTV application to the most
recent version.
You can request this tool for free by contacting [email protected] .
3.2 Saving & restoring configuration
It is advisable to save the settings after the configuration process on the blank DVD that is
supplied with WebCCTV (in the case) for backup purposes. When performing an upgrade or a
complete system restore, you can use this configuration file saved on the “Save settings DVD”
disk to restore the WebCCTV configuration quickly and easily. You can restore any version
starting from version 4.0.4.0.
To save or restore configuration settings, please read the User Manual.
3.3 Restoring preinstalled software
Restoring the preinstalled software is something that should be used in the following
circumstances:
1. The hard disk has crashed and is physically replaced by a new one
2. The WebCCTV doesn’t start anymore or gives constant errors while trying to boot.
3. The WebCCTV has been infected (although this is not likely) by one or more advanced
viruses. If this were to happen, it is best to start from a clean system rather than to try to
get rid of all of them without any damage to your system.
4. You received a new DVD with an updated WebCCTV software version and want to
upgrade both OS and software. If you only want to upgrade the software, see Chapter
3.1.
When restoring the preinstalled software, you will lose all of your movies if you don’t
backup them first.
For the installation of the WebCCTV software, insert the proper Recovery DVD into the unit’s
DVD-ROM and restart the machine.
If by mistake you insert the Recovery DVD into the Client PC CD/DVD-ROM, the
autorun program will notify you and provide some help actions like – read manual,
install Acrobat Reader, etc...