3 displays and malfunctions, Faults, Displays and malfunc- tions – Eberspacher EasyStart Call User Manual
Page 27

Vehicle heaters – Technical Documentation | 27
NotE oN hEatEr Error fEEDbacks ErD,
Erh, Erc aND Err
The heater error feedbacks erD, erh, erC
and erR only occur if «errorFeedback:on» is
configured.
When you activate the button while using tone
dialling (DTMF), the “heater error message”
is sent to the authorised phone number (the
authorised phone number must be configured)
or
when an sMs command is sent, the “heater
error message” is sent to the last phone
number dialled.
3 DispLAys AnD MALFunCTiOns
faults
The easystart Call has been developed to the
latest state-of-the-art standards and operates
very reliably.
Displays and malfunctions are usually caused
by the siM card, the network operator, poor
reception (low network coverage) or incorrect
use. see the following table for solutions to
these problems.
PlEasE NotE!
if you experience problems with siM cards
of the latest development generation, please
contact your network operator.
malfunction
cause of error
remedial action
easystart Call does not react to calls.
no network.
siM card has expired or has been deactivated by
the network operator.
siM card not yet activated (for activation, see
installation instructions).
insert the siM card into the mobile phone and
check it
Contact network operator or top up prepaid
card.
start heater via button, wait approx. 3 min.
and then call the easystart Call again.