beautypg.com

Troubleshooting – Despatch Protocol Controller User Manual

Page 45

background image

39

Troubleshooting

PROBLEM/

SYMPTOM

PROBABLE

CAUSE

SUGGESTED CORRECTIVE ACTION

Erratic
temperature
control

The controller typically has a proportion band (

PB

)

of 5°F.

If the heater is not cycling ON when the process
displayed temperature is 3°F or more below the
setpoint temperature, check:

Defective Controller (will not gate SSR)

Open Heater Fuses

Tripped Hi-limit controller

Open Hi-limit relay

If the heater is not cycling OFF when the process
displayed temperature is 3°F or more above the
setpoint temperature, check:

Defective Controller (Temperature runaway)

Shorted SSR

Tuning parameters are incorrect (ex. CZO value
too large)

Temperature will
not reach the
Setpoint

The heater is not
turning ON

Defective SSR

The Hi-limit relay
does not click or
pull in when
pressing the

HEATER

ON

pushbutton

Defective Controller (will not gate SSR)

Open Heater Fuses

Tripped Hi-limit controller

Test SSR gate signal output.

Check both the incoming and output wiring and
voltage.

Check for loose wiring connector. Replace Protocol.

Display reads
“HL ERROR”
(blinking)

The process
temperature has
exceeded the Hi-
limit temperature
setpoint.

Controller
Calibration

Set the hi-limit to a higher temperature and press the
RESET pushbutton.

Check

DIAGNOSTICS

MODE

for actual temperature readout

of the Hi-limit (HL-T/C). If the reading is off by greater
than 2-3 degrees or displays 500°C (932°F), calibrate the
controller.

Display reads
“S-TC ERR”
(blinking)

The Control
thermocouple is
open

Check for loose connections on the Control T/C
terminals (SEN).

Defective T/C. Remove the T/C and short the
terminals with a jumper. The control should display
ambient temperature.

Display reads
“H-TC ERR
(blinking)

The Hi-limit
thermocouple is
open

Check for loose connections on the Hi-limit T/C
terminals (HIL)

Defective T/C. Remove the T/C and short the
terminals with a jumper. The control should display
ambient temperature