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chiliGREEN W550SU2 User Manual

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Troubleshooting

Problems and Possible Solutions 8 - 13

8

I have connected a Bluetooth Mouse but
it loses the Bluetooth connection and
no longer responds after a short period of
inactivity.

This is an issue with some mouse models and the Intel Wireless 7260 WLAN
and Bluetooth combo module series
. To resolve this issue do the following:

1.

Go to the Device Manager control panel in Windows.

2.

Click the arrow alongside Bluetooth to expand the menu if required.

3.

Double-click Intel(R) Wireless Bluetooth(R) 4.0 + HS Adapter.

4.

Click the Power Management tab.

5.

Make sure that the tickbox alongside “allow the computer to turn
off this device to save power
” doesn’t have a tick alongside it.

6.

Click OK and close the control panel.

Figure 8 - 1

- Device Manager (Bluetooth)

Problem

Possible Cause - Solution