AirLive WN-200R - Manual (Page 89)

AirLive WN-200R User’s Manual 85
Chapter 9 : Troubleshooting
This Appendix covers the most likely problems and their solutions.
9.1 Overview
This chapter covers some common problems that may be encountered while using the Wireless Router and some
possible solutions to them. If you follow the suggested steps and the Wireless Router still does not function properly,
contact your dealer for further advice.
9.2 General Problems
Problem 1: Can't connect to the Wireless Router to configure it.
Solution 1: Check the following:
• The Wireless Router is properly installed, LAN connections are
OK, and it is powered ON.
• Ensure that your PC and the Wireless Router are on the same
network segment. (If you don't have a router, this must be the
case.)
• If your PC is set to "Obtain an IP Address automatically" (DHCP
client), restart it.
• If your PC uses a Fixed (Static) IP address, ensure that it is using
an IP Address within the range 192.168.0.2 to 192.168.0.254 and
thus compatible with the Wireless Router's default IP Address of
192.168.1.254.
Also, the Network Mask should be set to 255.255.255.0 to match
the Wireless Router.
In Windows, you can check these settings by using Control
Panel-Network to check the Properties for the TCP/IP protocol.
9.3 Internet Access
Problem 1: When I enter a URL or IP address I get a time out error.
Solution 1: A number of things could be causing this. Try the following trouble-
shooting steps.
• Check if other PCs work. If they do, ensure that your PCs IP
settings are correct. If using a Fixed (Static) IP Address, check
the Network Mask, Default gateway and DNS as well as the IP
Address.
• If the PCs are configured correctly, but still not working, check
the Wireless Router. Ensure that it is connected and ON. Con-
nect to it and check its settings. (If you can't connect to it, check
the LAN and power connections.)
• Check the Wireless Router's status screen to see if it is working
correctly.
Problem 2: Some applications do not run properly when using the Wireless
Router.
Solution 2: The Wireless Router processes the data passing through it, so it is
not transparent.
For incoming connections, you must use the Virtual Server or Fire-
wall Rules to specify the PC which will receive the incoming traffic.
You can also use the DMZ function. This should work with almost
every application, but: