Brother MFC 8700 User Manual
Page 142
17 - 8
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Phone Line
or
Connections
Dialing does not work
Check for a dial tone. Change TONE/PULSE
setting. (See Tone/Pulse, page 4-1.) Check all
line cord connections, and make sure the curled
handset cord is not in the EXT jack. Check
power cord connection. Send a manual fax by
pressing
Hook
—OR—by lifting the handset, and
dialing the number. Wait to hear fax receiving
tones before pressing
Start
.
Machine does not
Make sure the machine is in the correct
answer when called
receiving mode for your setup (either FAX,
FAX/TEL, TAD). Check for dial tone. If
possible, call your machine to hear it answer. If
there is still no answer, check the telephone line
cord connection. Connect a standard telephone
handset to the machine’s telephone jack. If
there is no ringing when you call your machine,
call your Telephone Company to check the line.
No dial tone on the
Press
Hook
—OR—Lift the handset. If you hear
handset
no dial tone, check telephone line cord
connections at the machine and wall jack.
Check that the handset curled cord is connected
to the machine’s handset jack. Test the wall
jack with another single line telephone. If no
dial tone on the wall outlet, call your
Telephone Company.
Poor transmitting
Try changing your resolution to FINE or
quality
SUPERFINE. (See Resolution, page 6-8.)
Make a copy to verify the machine’s scanner
operation.
Transmission
There is probably temporary noise or static on
report prints
the phone line. Try sending the fax again. If the
“Results:NG”
problem continues, call the Telephone Company
to check your phone line.
When the receiving
Sometimes the resolution mode you chose when
party says the picture
you sent your fax may not have been
is not clear
appropriate. Send the fax again, but try using
the FINE or SUPERFINE mode. Also, your
machine’s scanner may be dirty, so try cleaning
it. (See page 17-21.)
When the receiving
Your machine’s scanner may be dirty or theparty
says vertical
receiving party’s print head may be dirty.
streaks appear on the
Clean your scanner, (see page 17-21) and make a
faxes they receive
copy to check if the receive problem was
caused by your machine.
Difficulty
Suggestions
Sending
Faxes